in partnership with :
Training & Qualifications.
CAATS offers a broad range of training and qualification services to our clients. Most of our training courses are accredited which means that learners will achieve a nationally recognised qualification on successful completion of the course and assessment activity.
Types of Qualification
National Vocational Qualifications
NVQs are available at a number of different levels and in a wide range of occupations. They are based on occupational standards set by sector bodies. Learners completing an NVQ are assessed in the workplace in a way which does not disrupt normal business operation. An NVQ level 2 is equivalent to GCSE level and can be completed in 12-16 weeks.
Accredited Short Courses
There is a very wide range of accredited short courses. They are often designed to meet specific skills or legislative requirements, such as the SIA Door Supervisor course. Short courses are usually taught away from the work place and have a formal assessment at the end, often in the form of a short test. They can last for anything from ½ a day to 5 days or more. Information on our short courses contains details of the length of the course.
Bespoke Training
Bespoke training is designed and delivered according to our clients’ specific requirements. We are experienced at designing and delivering bespoke training packages in a wide range of topics. Our bespoke programmes tend to be relatively short to ensure minimum disruption to operations. However, we can design and deliver training which lasts over a period of time. An example of this would be training to support a project or new way of working to be rolled out across the Company.
Security Courses and Qualifications
- NVQ in Providing Security Services
Level: 2
Awarding body: Edexcel
Description
This course is suitable for people working in the security sector. It is delivered and assessed in the workplace and leads to a nationally recognised qualification.
Options / Pathways
There are several options leading to NVQs in Providing Security Services specialising in:
• Static and Patrol Guarding
• Events Security
• Door Supervision
• Retail Security
• Reception Security
• CCTV OperationTarget audience
Security Officers who want a formal qualification. It is delivered and assessed in the workplace and leads to a nationally recognised qualification.
Entry requirements
There are no formal entry requirements but learners should be working in a job in the security sector. The Award in Security Guarding would give a good background for this qualification but it is not essential.
Start date
Flexible, to suit the client and individual learner.
Duration
Usually completed in 12- 16 weeks dependent on the learner.
Location
The training and assessment for this qualification takes place in the learner’s workplace with minimum disruption to day to day operational activities.
Study type
Part-time, self study and on the job learning where needed.
Assessment method
Assessment is via observation, discussion and questioning and takes place in the learner’s workplace.
Qualification
Successful learners will achieve an NVQ Level 2 in Providing Security Services.
Progression opportunities
Learners who have completed this qualification can progress onto higher level qualifications such as:
• Level 3 NVQ in Spectator Safety
• Level 3 Award in Security Keyholding and Alarm Response
as well as general management qualifications, such as:
• Level 3 NVQ in Management
• Level 3 Award or Certificate in Management.Cost
Varies, usually funded with Train to Gain or other government funding.
Close - NVQ in Customer Service
Level: 2
Awarding body: Edexcel or EDI
Description
Employees completing this qualification will enhance their skills, knowledge and overall performance when dealing with clients, cutomers and members of the public. It provides a first insight into the principles and processes of the delivery of customer service and will aid career progression for anyone working in the security sector.
Options / Pathways
To achieve a full certificate in Customer Service, you are required to complete the 2 mandatory units and 5 optional units (at least one from each Theme).
Mandatory Core (2 Units)
UNIT 1 - Prepare yourself to deliver good customer service
UNIT 5 - Provide Customer Service within the rules
Optional Units
Theme: Impression and Image
Theme: Delivery
Theme: Handling Problems
Theme: Development and ImprovementTarget audience
In the security sector this qualification is appropriate for:
Security Guards
Supervisors
Employees in administrative roles
Employees in Business Development rolesEntry requirements
There are no formal entry requirements although learners will need to have customer service delivery as part of their job role.
Start date
Flexible to meet the needs of the employer and learner.
Duration
Flexible - usually between 12 and 26 weeks.
Location
Learning and assessment is generally conducted in the workplace.
Study type
Flexible depending on individual learners needs. The most common is workplace assessment and self-study with support from supervisors and assessors.
Assessment method
Workplace observation
Qualification
NVQ Level 2
Progression opportunities
For learners who achieve the qualification there are opportunities to progress to supervisory roles within the security sector.
Cost
Varies, usually funded with Train to Gain or other government funding.
Close - Conflict Resolution and Management Course
Level: Level 2
Awarding body: NOCN
Description
CAATS are able to deliver a range of options for conflict resolution/conflict management courses.
The conflict resolution course that we deliver achieves the SIA conflict management unit for Security Guarding, CCTV and Community Safety for Accredited Persons. We can accredit this course through Edexcel if this is a requirement for you.Options / Pathways
This course is delivered as a one day group training course.
Target audience
This conflict resolution/conflict management course has been designed for all frontline staff and professionals whose work activities bring them into contact with members of the public and whose work may expose them to situations which may become volatile and confrontational, resulting in violence and abuse
Entry requirements
None.
Start date
In house delivery
Duration
One day
Location
This course is currently delivered for employees within an Organisation as an “in-house” course.
Study type
Attendance on a one day group training course which utilises active learning. Essentially, active learning presumes that participants already have experience, skills and knowledge, usually acquired from life and work. It recognises and uses these skills, experience and knowledge. Active Learning uses active methods – such as group discussion and role plays to unlock learners’ own learning - because participants will be more likely to remember and do what they have been involved in. Some distance learning may be required to prepare for the course and for associated assessment.
Assessment method
Learners must achieve a pass mark of 70% when completing the multiple choice test. Scenarios are used during the training course to practise skills acquired and to consolidate the learning.
Qualification
NOCN Communication and conflict management unit (if opting for accreditation).
Progression opportunities
Cost
£600 per one day course. A registration fee of £50 per person will be applied if you require accreditation. Additional travel and subsistence costs for our trainer may be incurred.
Close - CCTV Operations (Public Surveillance)
Level: Level 2 BTEC Award
Awarding body: Edexcel
Description
Attendance on this course allows individuals to apply for a Public Space Surveillance (CCTV) licence. A Public Space Surveillance (CCTV) licence is required when manned guarding activities are undertaken involving the use of closed circuit television equipment to:
a) monitor the activities of a member of the public in a public or private place;
or
b) identify a particular person
This includes the use of CCTV in these cases to record images that are required on non-CCTV equipment for purposes other than identifying a trespasser or protecting property. This applies only if services are supplied for the purposes of or in connection with any contract to a consumer.
If CCTV is used solely for identifying a trespasser or protecting property then a security guard licence is required.
For full guidelines please refer to the SIA website.
http://www.the-sia.org.uk/home
Options / Pathways
Attendance on a three/four day course dependent upon prior achievement and experience. Please see entry requirements for further details
Target audience
Individuals within organisations who need to apply for a Public Space Surveillance (CCTV) licence.
Entry requirements
The Edexcel Level 2 BTEC Award in CCTV operations is accredited on the National Qualification Framework for learners aged 16 years and over. Those persons who have no previous knowledge or who have not undertaken a previous SIA course (Basic Job Training) will be required to attend a four day course.
Start date
In house delivery
Duration
Those persons who have no previous knowledge or who have not undertaken a previous SIA course (Basic Job Training) will be required to attend a four day course. Those candidates who have previously undertaken an SIA course will be required to complete a three day course.
Location
This course is currently delivered for employees within an Organisation as an “in-house” course
Study type
Attendance on a five/six day group training course which utilises active learning. Essentially, active learning presumes that participants already have experience, skills and knowledge, usually acquired from life and work. It recognises and uses these skills, experience and knowledge. Active Learning uses active methods – such as group discussion and role plays to unlock learners’ own learning - because participants will be more likely to remember and do what they have been involved in. Some distance learning may be required to prepare for the course and for associated assessment.
Assessment method
At the conclusion of the classroom theory there will be a multiple-choice examination inwhich the candidate must achieve a 75% pass rate.
The three day course includes one day of Control Room Assessment
Qualification
Edexcel Level 2 BTEC Award in CCTV operations
Progression opportunities
Cost
£350 per person including registration and certification with the awarding body. Additional travel and subsistence costs for our trainer may be incurred.
Close - Security Guarding – Basic Job Skills Training
Level: Level 2 award
Awarding body: NOCN
Description
The NOCN Level 2 award in Security Guarding has been designed to meet the training needs of Security Guards who are employed by large and small companies and operators in the security guarding sector.
Options / Pathways
The course consists of 3 days of security related training and 1 day of conflict resolution.
Target audience
An SIA licence is required if you undertake the licensable activities of a Security Guard and your services are supplied for the purposes of or in connection with any contract to a consumer.
In order to obtain an SIA licence you will need to show that you are trained to the right level. This applies to front line staff only.
Entry requirements
The NOCN Level 2 Award in Security Guarding is accredited on the NQF for learners aged 16 years and over.
Learners must also meet the licensing and regulatory responsibilities of the sector. Learners who are aged 16 or 17 will not apply to the SIA for a licence to practise as a Security Guard until they are aged 18.
Start date
In house delivery
Duration
Those persons who have no previous knowledge or who have not undertaken a previous SIA course (Basic Job Training) will be required to attend a four day course.
Location
This course is currently delivered for employees within an Organisation as an “in-house” course
Study type
Attendance on a three/four day group training course that utilises active learning. Essentially, active learning presumes that participants already have experience, skills and knowledge, usually acquired from life and work. It recognises and uses these skills, experience and knowledge. Active Learning uses active methods – such as group discussion and role plays to unlock learners’ own learning - because participants will be more likely to remember and do what they have been involved in. Some distance learning may be required to prepare for the course and for associated assessment.
Assessment method
The course consists of 3 days of security related training and 1 day of conflict resolution. At the conclusion of the two separate disciplines there will be a multiple-choice examination of which the candidate must achieve a 75% pass rate on each.
Qualification
NOCN Level 2 Award in Security Guarding
Progression opportunities
Cost
£350 per person including registration and certification with the awarding body. Additional travel and subsistence costs for our trainer may be incurred.
Close - Community Safety for Accredited Persons
Level: Level 2 BTEC Award
Awarding body: Edexcel
Description
Community stakeholders recognise that the individuals who work to provide a safe and secure environment, must have a broad range of skills and a clear understanding of their role in supporting Community Safety Accreditation Schemes (CSAS).
As the scope and importance of community safety continues to grow, so the degree of professionalism expected from those working in this area will increase. It is therefore essential for all Accredited Persons (APs) to have undergone a structured learning programme resulting in recognised qualifications if they are to be effective and professional in their role
Options / Pathways
Attendance on a five to six day course, dependent upon prior achievement
Target audience
Individuals within organisations who have a need to become an Accredited Person, ie a person employed by an organisation (other than a police force) in a community safety role, who has been accredited by a Chief Officer of Police under section 41 of the Police Reform Act 2002.
In order to accredit a person a Chief Officer of Police must be satisfied that their employer is fit and proper, that the individual concerned is suitable and has received adequate training.
Entry requirements
The Edexcel Level 2 BTEC Award in Community Safety for Accredited Persons is accredited on the NQF for learners aged 18 years and over. Learners aged 17 and under cannot be registered for this qualification.
Start date
In house delivery
Duration
The full course is six days long but individuals who have completed an SIA recognised conflict management course are exempt from Unit 2 of the course and this equates to one day.
Location
This course is currently delivered for employees within an Organisation as an “in-house” course.
Study type
Attendance on a five to six day group training course which utilises active learning. Essentially, active learning presumes that participants already have experience, skills and knowledge, usually acquired from life and work. It recognises and uses these skills, experience and knowledge. Active Learning uses active methods – such as group discussion and role plays to unlock learners’ own learning - because participants will be more likely to remember and do what they have been involved in. Some distance learning may be required to prepare for the course and for associated assessment.
Assessment method
This course consists of three units. Unit 1 and 2 are assessed by means of a multiple-choice test. Unit 3 is assessed by learners compiling a portfolio of evidence. Many of the assessment criteria can be demonstrated in a variety of ways, e.g. assignments, role plays, oral or written questioning, centre-devised tests. Some of the assessment criteria may be assessed by means of practical activities.
Qualification
Edexcel Level 2 BTEC Award in Community Safety for Accredited Persons
Progression opportunities
Cost
£450 per person including registration and certification with the awarding body. Additional travel and subsistence costs for our trainer may be incurred.
Close - Certificate for Security Practitioners
Level: Level 2 Award
Awarding body: NOCN
Description
The aim of the NOCN Level 2 Certificate for Security Practitioners is to provide a learning programme and full Level 2 qualification. It provides a comprehensive framework for developing individuals as Security Officers and encourages flexible methods of learning, gaining experience and assessing achievement.
Options / Pathways
There are nine units which enable the learner to:
1. Understand the background to the private security industry
2. Carry out their role in line with relevant legislation
3. Write reports
4. Patrol premises
5. Carry out searches
6. Use appropriate communication, customer care and conflict management skills
7. Understand the principles of risk assessment
8. Deal with fires and emergencies
9. Use security and emergency systemsTarget audience
Security staff are the main target audience. The qualification also encourages other staff, such as supervisors or team leaders, to develop their own coaching and mentoring skills.
Entry requirements
There are no formal qualification entry requirements, however candidates must be employed in the security sector.
Start date
Flexible
Duration
Usually 12- 16 weeks, dependent on the learner.
Location
At the learner's workplace with minimal impact on operational activities.
Study type
Part time self-study and on the job learning where needed.
Assessment method
Assessment is by observation, discussion and questioning and takes place at the learner's workplace.
Qualification
Level 2
Progression opportunities
This is an ideal qualification for Security Officers who want to progress to Team Leader or Management qualifications or positions.
Cost
Varies, usually funded with Train to Gain or other government funding.
Close
Parking Courses and Qualification
- NVQ in Controlling Parking Areas
Level: 2
Awarding body: Edexcel
Description
This course is suitable for people working in the parking control industry. It is delivered and assessed in the workplace and leads to a nationally recognised qualification.
Options / Pathways
There are several options leading to NVQs in Controlling Parking Areas specialising in:
• Display Parking Control
• Barrier and Pay Station Control
• Vehicle Clamping
• Vehicle Removal
• Using CCTVTarget audience
Parking Control Sector employees who want a formal qualification. It is delivered and assessed in the workplace and leads to a nationally recognised qualification.
Entry requirements
There are no formal entry requirements but learners should be working in a job in the parking control sector. The Level 2 Certificate for Parking Attendants would give a good background for this qualification but it is not essential.
Start date
Flexible, to suit the client and individual learner.
Duration
Usually completed in 12- 16 weeks dependent on learner.
Location
The training and assessment for this qualification takes place in the learner’s workplace with minimum disruption to day to day operational activities.
Study type
Part-time, self study and on the job learning where needed.
Assessment method
Assessment is via observation, discussion and questioning and takes place in the learner’s workplace.
Qualification
Successful learners will achieve an NVQ Level 2 in Controlling Parking Areas.
Progression opportunities
Learners who have completed this NVQ can progress onto general management qualifications, such as the Level 3 NVQ in Management or the Level 3 Award or Certificate in Management.
Cost
Varies, usually funded with Train to Gain or other government funding.
Close - Conflict Resolution and Management Course
Level: Level 2
Awarding body: NOCN
Description
CAATS are able to deliver a range of options for conflict resolution/conflict management courses.
The conflict resolution course that we deliver achieves the SIA conflict management unit for Security Guarding, CCTV and Community Safety for Accredited Persons. We can accredit this course through Edexcel if this is a requirement for you
Options / Pathways
This course is delivered as a one day group training course.
Target audience
This conflict resolution/conflict management course has been designed for all frontline staff and professionals whose work activities brings them into contact with members of the public and whose work may expose them to situations that may become volatile and confrontational, resulting in violence and abuse
Entry requirements
None.
Start date
In house delivery
Duration
One day
Location
This course is currently delivered for employees within an Organisation as an “in-house” course.
Study type
Attendance on a one day group training course which utilises active learning. Essentially, active learning presumes that participants already have experience, skills and knowledge, usually acquired from life and work. It recognises and uses these skills, experience and knowledge. Active Learning uses active methods – such as group discussion and role plays to unlock learners’ own learning - because participants will be more likely to remember and do what they have been involved in. Some distance learning may be required to prepare for the course and for associated assessment.
Assessment method
Learners must achieve a pass mark of 70% when completing the multiple choice test. Scenarios are used during the training course to practise skills acquired and to consolidate the learning.
Qualification
NOCN Communication and conflict management unit (if opting for accreditation).
Progression opportunities
Cost
£600 per one day course. A registration fee of £50 per person will be applied if you require accreditation. Additional travel and subsistence costs for our trainer may be incurred.
Close - CCTV Operations (Public Surveillance)
Level: Level 2 BTEC Award
Awarding body: Edexcel
Description
Attendance on this course allows individuals to apply for a Public Space Surveillance (CCTV) licence. A Public Space Surveillance (CCTV) licence is required when manned guarding activities are undertaken involving the use of closed circuit television equipment to:
a) monitor the activities of a member of the public in a public or private place;
or
b) identify a particular person
This includes the use of CCTV in these cases to record images that are required on non-CCTV equipment for purposes other than identifying a trespasser or protecting property. This applies only if services are supplied for the purposes of or in connection with any contract to a consumer.
If CCTV is used solely for identifying a trespasser or protecting property then a security guard licence is required.
For full guidelines please refer to the SIA website.
http://www.the-sia.org.uk/home
Options / Pathways
Attendance on a three/four day course dependent upon prior achievement and experience. Please see entry requirements for further details
Target audience
Individuals within organisations who need to apply for a Public Space Surveillance (CCTV) licence.
Entry requirements
The Edexcel Level 2 BTEC Award in CCTV operations is accredited on the National Qualification Framework for learners aged 16 years and over.
Those persons who have no previous knowledge or who have not undertaken a previous SIA course (Basic Job Training) will be required to attend a four day course.
Start date
In house delivery
Duration
Those persons who have no previous knowledge or who have not undertaken a previous SIA course (Basic Job Training) will be required to attend a four day course. Those candidates who have previously undertaken an SIA course will be required to complete a three day course.
Location
This course is currently delivered for employees within an Organisation as an “in-house” course
Study type
Attendance on a five/six day group training course which utilises active learning. Essentially, active learning presumes that participants already have experience, skills and knowledge, usually acquired from life and work. It recognises and uses these skills, experience and knowledge. Active Learning uses active methods – such as group discussion and role plays to unlock learners’ own learning - because participants will be more likely to remember and do what they have been involved in. Some distance learning may be required to prepare for the course and for associated assessment.
Assessment method
At the conclusion of the classroom theory there will be a multiple-choice examination in which the candidate must achieve a 75% pass rate.
The three day course includes one day of Control Room Assessment
Qualification
Edexcel Level 2 BTEC Award in CCTV operations
Progression opportunities
Cost
£350 per person including registration and certification with the awarding body. Additional travel and subsistence costs for our trainer may be incurred.
Close
Spectator Safety Courses and Qualifications
- NVQ in Spectator Safety
Level: 2
Awarding body: Edexcel
Description
This course is suitable for people working or volunteering in the spectator safety industry. It is delivered and assessed in the workplace and leads to a nationally recognised qualification.
Target audience
People working or volunteering in the spectator safety industry who want a formal qualification. It is delivered and assessed in the workplace and leads to a nationally recognised qualification.
Entry requirements
There are no formal entry requirements but learners should be working or volunteering in a job in the spectator safety industry.
Start date
Flexible, to suit the client and individual learner.
Duration
Usually completed in 12- 16 weeks dependent on learner.
Location
The training and assessment for this qualification takes place in the learner’s workplace with minimum disruption to day to day operational activities.
Study type
Part-time, self study and on the job learning where needed.
Assessment method
Assessment is via observation, discussion and questioning and takes place in the learner’s workplace.
Qualification
Successful learners will achieve an NVQ Level 2 in Spectator Safety.
Progression opportunities
The NVQ offers opportunities for progression, either to further related qualifications such as the Level 3 or 4 NVQs in Spectator Safety (which are associated with positions/roles of different or greater responsibilities) or directly into employment.
Cost
Varies, usually funded with Train to Gain or other government funding.
Close - Conflict Resolution for the Sport and Leisure
Level: Not applicable
Awarding body: Not applicable
Description
The course is based on security sector specifications for conflict resolution and has been tailored to meet the needs of the sport and leisure sectors. It concentrates on non-physical intervention techniques and on managing and de-escalating potentially violent incidents within the work environment. Our conflict management course is not a physically demanding course.
The course includes the following topics:
• Legislation relating to conflict resolution
• Assessment of situations (people and environment)
• Resolving conflict
• Communication
• Personal SafetyOptions / Pathways
This course is delivered as a one day group training course.
Target audience
This conflict resolution course has been designed for staff and volunteers at all levels in the sport and leisure industries whose work brings them into contact with members of the public.
Entry requirements
None.
Start date
Flexible - dates to be agreed with client.
Duration
One day - 6 hours.
Location
This course is usually delivered on employers' premises.
Study type
Attendance on a one day group training course which utilises active learning. Essentially, active learning presumes that participants already have experience, skills and knowledge, usually acquired from life and work. It recognises and uses these skills, experience and knowledge. Active learning uses active methods – such as group discussion and role play to unlock learners’ own learning - because participants will be more likely to remember and do what they have been involved in. Some pre-course reading and activity may be required to prepare for the course.
Assessment method
Course participation and the completion scenarios for the consolidation of learning.
Qualification
This course is not accredited. Learners are presented with a certificate of attendance which can be used to demonstrate on-going CPD.
Progression opportunities
3 yearly refresher course.
Level 2 qualifications in disengagement and physical and non-physical intervention.Cost
The price is negotiated individually depending on the volume of learners, location and the amount of tailoring necessary. A typical price is £60 per learner for a one-off stand alone course.
Close - CCTV Operations (Public Surveillance)
Level: Level 2 BTEC Award
Awarding body: Edexcel
Description
Attendance on this course allows individuals to apply for a Public Space Surveillance (CCTV) licence.
A Public Space Surveillance (CCTV) licence is required when manned guarding activities are undertaken involving the use of closed circuit television equipment to:
a) monitor the activities of a member of the public in a public or private place;
or
b) identify a particular person
This includes the use of CCTV in these cases to record images that are required on non-CCTV equipment for purposes other than identifying a trespasser or protecting property. This applies only if services are supplied for the purposes of or in connection with any contract to a consumer.
If CCTV is used solely for identifying a trespasser or protecting property then a security guard licence is required.
For full guidelines please refer to the SIA website.
http://www.the-sia.org.uk/home
Options / Pathways
Attendance on a three/four day course dependent upon prior achievement and experience. Please see entry requirements for further details
Target audience
Individuals within organisations who need to apply for a Public Space Surveillance (CCTV) licence
Entry requirements
The Edexcel Level 2 BTEC Award in CCTV operations is accredited on the National Qualification Framework for learners aged 16 years and over.
Those persons who have no previous knowledge or who have not undertaken a previous SIA course (Basic Job Training) will be required to attend a four day course.
Start date
In house delivery
Duration
Those persons who have no previous knowledge or who have not undertaken a previous SIA course (Basic Job Training) will be required to attend a four day course. Those candidates who have previously undertaken an SIA course will be required to complete a three day course.
Location
This course is currently delivered for employees within an Organisation as an “in-house” course
Study type
Attendance on a five/six day group training course which utilises active learning. Essentially, active learning presumes that participants already have experience, skills and knowledge, usually acquired from life and work. It recognises and uses these skills, experience and knowledge. Active Learning uses active methods – such as group discussion and role plays to unlock learners’ own learning - because participants will be more likely to remember and do what they have been involved in. Some distance learning may be required to prepare for the course and for associated assessment
Assessment method
At the conclusion of the classroom theory there will be a multi-choice examination of which the candidate must achieve a 75% pass rate.
The three day course includes one day of Control Room assessment
Qualification
Edexcel Level 2 BTEC Award in CCTV operations
Progression opportunities
Cost
£350 per person including registration and certification with the awarding body. Additional travel and subsistence costs for our trainer may be incurred.
Close - Understanding Stewarding at Spectator Events
Level: Level 2
Awarding body: Edexcel
Description
The Level 2 Award in Understanding Stewarding at Spectator Events aims to meet the needs of candidates who work or want to work as a steward in the Active Leisure and Learning sector. This may include any event from sports (i.e. football, rugby, cricket, motorsport, horseracing) to music festivals, rock and pop concerts, parades or carnivals
Options / Pathways
This course is delivered as a five day group training course.
Target audience
Individuals who want to work or currently work as a steward in the Active Leisure and Learning sector
Entry requirements
Candidates should not be entered for a qualification of the same type, content and level as that of a qualification they already hold. There are no formal entry requirements for candidates undertaking this qualification. However, candidates must have the potential and opportunity to gain the qualification successfully. This qualification is not approved for use by candidates under the age of 16, and City & Guilds cannot accept any registrations for candidates in this age group
Start date
N/A
Duration
Five days
Location
This course is currently delivered for employees within an Organisation as an “in-house” course.
Study type
Attendance on a five day group training course that utilises active learning. Essentially, active learning presumes that participants already have experience, skills and knowledge, usually acquired from life and work. It recognises and uses these skills, experience and knowledge. Active Learning uses active methods – such as group discussion and role plays to unlock learners’ own learning - because participants will be more likely to remember and do what they have been involved in. Some distance learning may be required to prepare for the course and for associated assessment.
Assessment method
Each of the four units is assessed via multiple choice examinations
Qualification
Edexcel Level Two Award Understanding Stewarding at Spectator Events
Progression opportunities
Progression in the spectator safety industry and contribute to the knowledge and understanding towards the related Level 2 NVQ in Spectator Safety
Cost
Please contact Jason Starks to discuss prices and your requirements
Close
Cleaning Courses and Qualifications
- NVQ in Cleaning and Support Services
Level: 2
Awarding body: EDI
Description
This course is suitable for people working in the cleaning sector. It is delivered and assessed in the workplace and leads to a nationally recognised qualification.
Target audience
People working in the cleaning sector who want a formal qualification. It is delivered and assessed in the workplace and leads to a nationally recognised qualification.
Entry requirements
There are no formal entry requirements but learners should be working in a job in the cleanimng and support sector.
Start date
Flexible, to suit the client and individual learner.
Duration
Usually completed in 12- 16 weeks dependent on the learner.
Location
The training and assessment for this qualification takes place in the learner’s workplace with minimum disruption to day to day operational activities.
Study type
Part-time, self study and on the job learning where needed.
Assessment method
Assessment is via observation, discussion and questioning and takes place in the learner’s workplace.
Qualification
Successful learners will achieve an NVQ Level 2 in Cleaning and Support Services.
Progression opportunities
Learners who have completed this NVQ can progress onto supervisory or management qualifications, such as the Level 3 NVQ in Management or the Level 3 Award or Certificate in Management.
Cost
Varies, usually fully funded with Train to Gain or other government funding.
Close
Health
- Conflict Resolution for the Health Sector
Level: Not applicable
Awarding body: Not applicable
Description
The course meets the CFSMS learning outcomes for acute and primary care trusts. It concentrates on non-physical intervention techniques and on managing and de-escalating potentially violent incidents within the work environment. Our conflict management course is not a physically demanding course.
The course includes the following topics:
• Legislation relating to conflict resolution
• Assessment of situations (people and environment)
• Resolving conflict
• Communication
• Personal SafetyOptions / Pathways
This course is delivered as a one day group training course.
Target audience
This conflict resolution course has been designed for all frontline NHS staff and professionals whose work activities brings them into contact with members of the public. Their work may expose them to situations which may become volatile and confrontational, resulting in violence and abuse.
Entry requirements
None.
Start date
Flexible - dates to be agreed with client.
Duration
One day (6 hours).
Location
This course is usually delivered on employers' premises.
Study type
Attendance on a one day group training course which utilises active learning. Essentially, active learning presumes that participants already have experience, skills and knowledge, usually acquired from life and work. It recognises and uses these skills, experience and knowledge. Active learning uses active methods – such as group discussion and role play to unlock learners’ own learning - because participants will be more likely to remember and do what they have been involved in. Some pre-course reading and activity may be required to prepare for the course.
Assessment method
Course participation and the completion scenarios for the consolidation of learning.
Qualification
This course is not accredited. Learners are presented with a certificate of attendance which can be used to demonstrate on-going CPD.
Progression opportunities
3 yearly refresher course.
Cost
The price is negotiated individually depending on the volume of learners, location and the amount of tailoring necessary. A typical price is £60 per learner for a one-off stand alone course.
Close
Public Sector
- CCTV Operations (Public Surveillance)
Level: Level 2 BTEC Award
Awarding body: Edexcel
Description
Attendance on this course allows individuals to apply for a Public Space Surveillance (CCTV) licence. A Public Space Surveillance (CCTV) licence is required when manned guarding activities are undertaken involving the use of closed circuit television equipment to:
a) monitor the activities of a member of the public in a public or private place;
or
b) identify a particular person
This includes the use of CCTV in these cases to record images that are required on non-CCTV equipment for purposes other than identifying a trespasser or protecting property. This applies only if services are supplied for the purposes of or in connection with any contract to a consumer.
If CCTV is used solely for identifying a trespasser or protecting property then a security guard licence is required.
For full guidelines please refer to the SIA website.
http://www.the-sia.org.uk/home
Options / Pathways
Attendance on a three/four day course dependent upon prior achievement and experience. Please see entry requirements for further details
Target audience
Individuals within organisations who need to apply for a Public Space Surveillance (CCTV) licence.
Entry requirements
The Edexcel Level 2 BTEC Award in CCTV operations is accredited on the National Qualification Framework for learners aged 16 years and over. Those persons who have no previous knowledge or who have not undertaken a previous SIA course (Basic Job Training) will be required to attend a four day course.
Start date
In house delivery
Duration
Those persons who have no previous knowledge or who have not undertaken a previous SIA course (Basic Job Training) will be required to attend a four day course. Those candidates who have previously undertaken an SIA course will be required to complete a three day course.
Location
This course is currently delivered for employees within an Organisation as an “in-house” course
Study type
Attendance on a five/six day group training course which utilises active learning. Essentially, active learning presumes that participants already have experience, skills and knowledge, usually acquired from life and work. It recognises and uses these skills, experience and knowledge. Active Learning uses active methods – such as group discussion and role plays to unlock learners’ own learning - because participants will be more likely to remember and do what they have been involved in. Some distance learning may be required to prepare for the course and for associated assessment.
Assessment method
At the conclusion of the classroom theory there will be a multiple-choice examination inwhich the candidate must achieve a 75% pass rate.
The three day course includes one day of Control Room Assessment
Qualification
Edexcel Level 2 BTEC Award in CCTV operations
Progression opportunities
Cost
£350 per person including registration and certification with the awarding body. Additional travel and subsistence costs for our trainer may be incurred.
Close
